Furthermore, playing music (audio data) that has a large volume has more impact on sound.

Sound is affected by the communication condition of the Internet since music (audio data) that is streamed to a Bluetooth player is transferred to Bluetooth headphones/speakers. When playing music (audio data) streamed via the Internet. If a protective case uses metal objects or thick materials, Bluetooth communication is interfered by those objects/materials and the signal may be weak. When playing music (audio data) via the Bluetooth device placed in a case. Keep the Bluetooth headphones/speakers as close to the Bluetooth player as possible. When using the device away from the player, such as in a different room.īluetooth communication gradually becomes weaker the further away Bluetooth headphones/speakers are placed from a Bluetooth player.When using Bluetooth headphones/speakers and a Bluetooth player in different rooms with the doors closed, Bluetooth communication may be weak. Turn off the Bluetooth function of the other Bluetooth devices. When using the Bluetooth device closes to the other Bluetooth devices. Move the Bluetooth device to a position where there is no obstacle, such as a human body, to Bluetooth communication when using the Bluetooth device in a pocket or a bag. This is because the human body blocks the Bluetooth antenna of the Bluetooth device and creates an obstacle for Bluetooth transmission. When using the Bluetooth device in the pocket of the chest or pants, or a bag while listening to the audio. If you use a headphone set with a noise canceling function, turn the noise canceling function off.

in order to avoid radio wave interference. Please use the Bluetooth device away from Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. are devices that emit radio waves.īluetooth devices may be affected by these radio waves when using them in a location with a mixture of multiple radio waves. Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. When using the Bluetooth device close to Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. Please check the following solutions for each cause:Īlternatively, you can visit our Sony Headphones Troubleshooting Guide for other options. Various reasons can cause noise interference to the sound of Bluetooth headphones or speakers.

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